SIT60322 Advanced Diploma of Hospitality Management(Tourism stream)

Purpose

This qualification provides a pathway to work in the hospitality and events industries as a business or operations manager and provides a background for key required skills for making operational decisions including managing staff, planning, marketing, and finances within a hospitality setting. Graduates also have detailed knowledge of industry requirements, safety, and legislation.

Graduates will be prepared for roles that require them to operate independently where they may have responsibility for supervising or managing others and making a range of operational business decisions.

This course covers skills and knowledge that is generally applicable across a wide range of more specific settings (café, bar, restaurant, hotel, casino, event venues, tourism organisations, etc). While this course is suitable for someone who has not worked in a hospitality or management context in the past, some roles which include general service provision in these environments may require additional basic training to meet specific requirements in relation to food handling, alcohol service, cooking operations or gambling, for example, which may require additional training or licenses not included in this course.

Learner Characteristics/ Client Cohort

This course is available to overseas students wanting to work in Tourism and Hospitality Management in Australia and

• • Seeking senior management or director-level positions in hotels, resorts, tourism boards, event management companies, or destination marketing organisations
• • Already working in supervisory or middle management tourism and hospitality roles and wanting the strategic skills to progress into executive positions
• • Looking to build advanced capabilities in tourism marketing, financial management, visitor experience design, and cross-functional operations leadership
• • Seeking a pathway to postgraduate university study in tourism management, hospitality leadership, or business administration
• • Aiming to launch or expand a tourism or events enterprise and needing the strategic management foundation to grow a sustainable business

Clinton Institute's Advanced Diploma (Tourism Stream) prepares students for leadership in one of Australia's most dynamic service industries. The curriculum covers strategic tourism management, visitor experience innovation, financial leadership, human resources, and cross-cultural competence — skills that senior tourism managers need to succeed in a competitive global market. With industry mentors and real event and tourism projects built into the course, graduates leave as confident, practice-ready tourism professionals.

Students would be expected to have some experience in either hospitality service or management or both, however some students will have some relevant existing skills, knowledge or experience and therefore RPL is available to ensure that those are recognized and the amount of training is adjusted accordingly.

Qualification Entry Requirements

There are no entry requirements for this qualification.

Pathway

The SIT60322 Advanced Diploma of Hospitality Management (Tourism stream) will provide a pathway to senior management and leadership roles in the hospitality, events and tourism industries across small and large organisations including hotel chains, resort groups, tour operators, destination management companies, event venues, and government tourism bodies across Australia and internationally. Possible job titles include restaurant manager, functions centre manager, operations manager, events manager, business development manager — tourism, and senior tourism executive.

Students who complete this course may also wish to continue their vocational studies by undertaking other specialist qualifications in the Tourism, Travel and Hospitality or other Training Packages, or in higher education management or hospitality qualifications. Postgraduate university programs including Master of Tourism and Hospitality Management, Master of Event Management, or an MBA are natural progression pathways for Advanced Diploma graduates seeking executive-level roles.

Industry/ Enterprise/ Licensing Requirements:

The unit SITHFAB021 Provide responsible service of alcohol (RSA) covers the RSA skill and knowledge requirements for RSA certification common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

No other licensing, legislative or certification requirements apply to this qualification at the time of publication.

Industry/ Enterprise/ Licensing Requirements

The unit SITHFAB021 Provide responsible service of alcohol (RSA) covers the RSA skill and knowledge requirements for RSA certification common to all States and Territories. Some legislative requirements and knowledge will differ across borders. In some cases, after completion of this unit, state and territory liquor authorities require candidates to complete a bridging course to address these specific differences.

No other licensing, legislative or certification requirements apply to this qualification at the time of publication.

Entry Requirements

To enrol in this course, international students must provide evidence that they:

• • Are at least 18 years of age
• • Have successfully completed Diploma or higher qualification in Australia, or an equivalent overseas qualification
• • Meet one of the following English proficiency requirements:

       * Evidence of a valid IELTS score of 6.0 or other equivalents in English Language tests including Test of English as a Foreign Language (TOEFL iBT), Pearson Test of English (PTE), Doulingo English Test, and Cambridge English (CAE).

       *Successfully complete the pathway with recognized ELICOS providers, as determined by Clinton Institute via exit score of IELTS score of 6.0 equivalents.

       *Student have successfully completed their Year 12 or equivalent in English Language

• • Have appropriate Language, Literacy and Numeracy (LLN) levels, as determined by Clinton Institute via the LLN test administered prior to enrolment



       The LLN test will be conducted by a suitable Trainer and Assessor or the Director of Studies.

       The LLN assessment includes a written test and interview to complete the verbal component of the test. For international students applying from their home country this will be completed during a skype interview. For all students applying within Australia the test will be completed during an interview at the RTO.

       The LLN test assists the RTO to assess whether students’ LLN skills are at a level suited to the course requirements. It also assists our trainers to prepare individual learning plans for each successful applicant where skill weaknesses are identified. The RTO will work with successful applicants to ensure their skills are at the required level by the completion of their training.

For international Students, it is a condition of entry that upon acceptance, students provide evidence of having an Australian Student Visa (subclass 500). Please refer to the government website for information about applying:
https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500

Assessment Modes

Strategic Tourism and Hospitality Management Projects:

Students at this level complete advanced management projects requiring the development of comprehensive operational and strategic plans for complex tourism enterprises or hospitality groups. Projects include destination management organisations, tour operations, hotel groups, or event management companies, and require analysis of market position, competitive strategy, customer experience design, and financial forecasting. Submissions reflect executive-level thinking and are assessed against strategic rigour, innovation, and industry best practice.

Operational Planning and Crisis Management Assessments:

Written and simulated assessments require students to respond to complex operational challenges including booking system failures, major event cancellations, customer service crises, and tourism policy changes. Students must demonstrate senior management-level decision-making that balances business continuity, customer satisfaction, and regulatory compliance.

Human Resources and Strategic Staffing Work:

Students develop advanced HR frameworks including talent acquisition strategies, performance management systems, diversity and inclusion programs, and workforce planning models for large-scale tourism and hospitality operations. Assessment includes analysis of organisational culture and the design of staff development pathways.

Financial Management and Business Planning Tests:

Students complete executive-level financial assessments covering strategic budget development, revenue management, pricing strategy for tourism products, and financial risk management across multiple service lines. Tasks require sophisticated interpretation of financial data and the ability to provide strategic financial leadership.

Tourism Leadership Observations:

The Assessor observes students in senior management roles during simulated executive meetings, events coordination scenarios, or cross-functional team leadership exercises. Assessment criteria include strategic decision-making, stakeholder communication, leadership presence, and the ability to drive service excellence across tourism and events operations.

Board Presentation Simulations:

Students prepare and deliver executive-level presentations to a simulated board or investor panel, covering business performance, destination or product strategy, and future development plans. Assessment evaluates communication skills, data interpretation, strategic rationale, and the ability to respond to challenging questioning.

Units of Competency